How to View and Manage Sales Orders
The Sales Orders section in XandaPay Enterprize allows clients to view and track all sales orders associated with their account. This feature provides transparency into ordered services or products, related billing periods, and totals—helping clients stay informed and aligned with their agreements.
Step 1: Access the Sales Orders Page
- Log in to your XandaPay Enterprize – CustomerSelfService portal.
- From the left-hand navigation menu, click Sales Orders.
- The My Sales Orders page will open, displaying a list of your sales orders.
Step 2: Understand the Sales Orders Grid
The sales orders table displays the following columns:
- Number – The unique sales order reference number.
- Company – The company linked to the sales order.
- Order Date – The date the sales order was created.
- Year – The year associated with the order period.
- Period – The billing or service period.
- Quarter – The quarter linked to the sales order.
- Total – The total value of the sales order.
- Description – Additional details about the sales order.
This grid provides a structured overview of all available sales orders.
Step 3: Search for a Sales Order
Use the Search bar at the top of the page.
Enter a keyword such as:
- Sales order number
- Description
- Company name
The list will automatically filter to match your search criteria.
Step 4: Filter by Order Date
- Locate the Order Date filter fields.
- Select a From and To date using the calendar icons.
- The system will display only sales orders within the selected date range.
This is useful when reviewing orders for a specific time period.
Step 5: Use Grid Tools
The toolbar above the grid provides additional options:
- Refresh – Reloads the sales orders list.
- Filter – Applies advanced filtering options.
- Export to Excel – Downloads the sales orders list in Excel format.
- Export to PDF – Downloads the sales orders list in PDF format.
These tools help with reporting and record-keeping.
Step 6: Group Sales Orders (Optional)
- Drag any column header (e.g., Year or Quarter).
- Drop it into the area labeled
“Drag a column header here to group by that column.” - The grid will group sales orders based on the selected column.
This helps organize data for easier review.
Additional Notes
- Sales orders are view-only for clients.
- Not all accounts may have sales orders available.
- Sales orders may relate to invoices generated later.
- Exported files are useful for audits and internal reviews.
🚀 Why Use the Sales Orders Section?
✅ Clear visibility of ordered services
✅ Easy tracking by period or quarter
✅ Exportable records for reporting
✅ Improved transparency and reference
🔹 Next Steps
👉 Continue managing your account by reviewing Invoices, Payments, and Account Statements from the CustomerSelfService menu.